Your own CareBackOffice. Your rules.
For larger groups, CareBackOffice can be your own dedicated platform — in a private cloud or on your own premises — customised around the way your organisation works.
Choose the model that fits your governance
Managed cloud
The fastest route. We host, secure, back up and update CareBackOffice for you — ideal for groups that want the benefits without adding to their IT workload.
Private cloud
A dedicated instance for your group alone, in your own Microsoft Azure tenant or hosted privately by us. Isolated, configurable and integrated with your wider estate.
On-premise
Installed on your own servers, inside your own network. Resident and staff data never leaves your infrastructure — the strongest possible position for data residency.
The benefits of a platform that’s truly yours
Larger care groups carry larger responsibilities — to residents, regulators, commissioners and boards. A private CareBackOffice puts you firmly in control of all of them.
Your data, under your control
Resident and staff records live in your own environment — your Azure tenant, a UK region of your choosing, or your own servers. You decide where the data sits, who can reach it and how long it is kept.
Security on your terms
A single-tenant platform shares nothing with any other organisation. It sits inside your existing security estate: your firewalls, monitoring, identity management and policies apply as they do to every other system you run.
Assurance made simpler
With the platform inside your own boundary, supplier due diligence, DSPT submissions, board assurance and commissioner questions become far easier to answer — because the evidence is yours.
Change at your pace
You choose when updates go live. New releases can be tested in your own staging environment first, and scheduled around inspections, month-end or payroll.
Performance that scales with you
Dedicated resources sized for your group — dozens of homes, thousands of residents and staff — with no competing for capacity with other customers.
Costs that fit your model
Run CareBackOffice on infrastructure you already pay for and, on Azure, count it towards your existing Microsoft commitments. Predictable costs, planned with you up front.
Shaped around how your group works
No two care groups run the same way. With a private instance, CareBackOffice adapts to your structure, your processes and your reporting — rather than asking your teams to change how they work.
It’s the same proven platform, with every module available, configured and extended for your organisation.
- ✓ Workflows, approvals and roles that mirror your regions, homes and management structure
- ✓ Board, regional and home dashboards built around the KPIs you already report
- ✓ Integrations with your finance, payroll, HR and care-planning systems
- ✓ Sign-in with your existing Microsoft 365 accounts
- ✓ Your branding and your own web address
- ✓ Data migration from your current spreadsheets and systems
- ✓ Retention, backup and recovery set to your own policies
From first conversation to go-live
Discovery
We learn how your group runs: structure, processes, systems, reporting and governance requirements.
Design
We agree the hosting model, configuration, integrations and the security controls your IT team expects.
Build & migrate
We set up your instance, connect your systems and bring your data across from existing spreadsheets and tools.
Go live & support
We train your teams, go live home by home, and stay alongside you with ongoing support and updates.
Let’s talk about your group
Tell us about your homes, your systems and your governance requirements, and we’ll recommend the right way to run CareBackOffice for you.