Pronounced "Sun-Tok"
◆ Software for UK care providers
Less admin,
Less admin,
more care.
Santok Software builds the back office that care homes run on — fees, payments, workforce and compliance in one place — so the people running the homes can spend their time on residents, not spreadsheets.
UK-built & hosted · Designed for CQC-regulated care
Money to the penny
Council · NHS-ICB · FNC · Private
Secure, home-scoped access
UK-built for CQC
What we do
We take the weight off the back office
Running a care home means running a business: fees, funding, payroll, rotas, audits. We build software that does that heavy lifting accurately, so managers and finance teams get their time back.
Days → minutes
Less admin
Invoicing and payroll that used to take days each month, done in minutes.
To the penny
Fewer mistakes
Every council, NHS-ICB, FNC and private fee computed exactly, every period.
Ten tools → one
One system
Finance, workforce and governance connected — no re-keying between spreadsheets.
Nothing slips
Money in faster
Payments reconciled back to what's owed, so shortfalls surface early.
Our product
CareBackOffice
The back office your care homes run on. One connected platform for the finance, workforce and governance side of care — working alongside your care-planning system, not instead of it.
Resident fees & invoicing
Every payer billed to the penny, automatically.
Payments & reconciliation
Bank and remittances matched to each resident.
Workforce & rota
Safe staffing from real dependency.
Payroll
The worked rota becomes the pay run.
Training & competency
Expiries chased before they lapse.
Compliance
Every certificate, every home, always visible.
Audits & quality
Findings become owned, tracked fixes.
Risk, incidents & visits
One governance loop across the group.
Actions & oversight
One action list and a live view of the group.
Click any module to see how it works — and where it saves time and money.
For larger care groups
Your own CareBackOffice — in the cloud or on your premises
Most groups start on our managed cloud. Larger organisations can have CareBackOffice as their own dedicated, private platform — shaped around the way they work, and running wherever their governance requires.
Managed cloud
Up and running quickly with nothing to install. We host, secure, back up and update everything, so your team simply signs in.
Private cloud
A dedicated instance for your group alone — in your own Microsoft Azure tenant or hosted by us — with your configuration, branding and integrations.
On-premise
Installed on your own servers and network, so resident and staff data never leaves your infrastructure. We install, update and support it with your IT team.
Early adopter programme
Help shape CareBackOffice
CareBackOffice is now available to a small number of selected care groups ahead of general availability in January 2027.
As an early adopter, you work directly with our team. We’ll fine-tune the platform to the way your homes run, prioritise the improvements that matter most to you, and give you a real say in what we build next.
- ✓ Hands-on onboarding and support from the people who build it
- ✓ Your feedback shapes the roadmap
- ✓ A platform refined around real care home operations — including yours
Now · Early accessSelected care groups onboard and work with us to refine the platform.
January 2027 · General availabilityCareBackOffice opens to all UK care providers.
Our story
Named after someone who cared
Santok Software is named after our founder's grandmother — a caring, devoted woman whose life was built around looking after others. That's the standard we hold our software to.
- ✓ Built with care providers, for the way UK care is actually funded
- ✓ Accurate by design — money handled to the penny, every change audited
- ✓ Secure by default — database-enforced data separation and home-scoped access
Resources
Everything you need to make the case
The modules in detail, a one-page summary, and how we protect your data — ready to share with your team or your board.
See it on your own numbers
Book a 30-minute consultation and we'll show you CareBackOffice working on a home like yours — and exactly where it saves you time.